Privacy Policy

Poulton Dental Care & Implant Centre respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us.

Practice Details:

Poulton Dental Care & Implant Centre

15 Lower Green, Poulton-le-Fylde, Lancashire

Phone: 01253 894095

Email: poultondental@gmail.com


1. Information We Collect

We may collect and process the following information:

  • Personal details you provide when booking an appointment or completing a contact form (such as name, phone number, and email).

  • Medical or dental history information, where required for treatment.

  • Technical information about your visit to our website, including IP address, browser type, and browsing behaviour, through cookies or analytics tools.


2. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and appointment requests.

  • Provide dental care and treatment.

  • Communicate with you about your care and our services.

  • Improve our website and patient experience.

  • Comply with legal and regulatory requirements.

We will only use your information when we have a lawful basis to do so, such as your consent, the need to provide treatment, or legal obligations.


3. Sharing Your Data

We will never sell your personal data. We may share your information only with:

  • Dental professionals within our practice involved in your care.

  • Laboratories or referral specialists when necessary for treatment.

  • Regulatory or legal authorities if required by law.

All third parties are required to respect the security of your personal data and use it only in accordance with the law.


4. Data Security

We take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access. Access to personal data is limited to staff directly involved in your care.


5. Data Retention

We will retain your personal data only for as long as necessary to provide treatment and comply with legal, regulatory, and professional obligations.


6. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your data, where appropriate.

  • Withdraw consent to processing, where consent is the legal basis.

  • Request restriction or object to certain types of data processing.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you are concerned about how your data is handled.


7. Cookies

Our website may use cookies to improve your browsing experience. Cookies are small text files placed on your device. You can adjust your browser settings to refuse cookies, but some features of the website may not function properly.


8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.


9. Contact Us

If you have any questions about this Privacy Policy or how your data is used, please contact us:

Poulton Dental Care & Implant Centre

15 Lower Green, Poulton-le-Fylde, Lancashire

Phone: 01253 894095

Email: poultondental@gmail.com